At Nuvago Travel & Tourism (“Nuvago”, “we”, “our”, or “us”), protecting the personal information of our customers, business partners, website visitors, and employees is one of our highest priorities. We recognize the importance of maintaining the confidentiality, integrity, and security of personal data and are committed to handling all personal information responsibly, lawfully, and transparently.
This Data Protection Notice explains how we collect, process, store, protect, share, and retain personal information while providing our travel services and operating our website.
The purpose of this Data Protection Notice is to explain our commitment to safeguarding personal data and to provide transparency regarding how information is handled throughout the customer relationship.
This notice complements our Privacy Policy and should be read together with our Terms & Conditions and other applicable policies.
This notice applies to all personal information collected through:
Depending on the services requested, we may collect various categories of personal information, including:
We process personal information only where there is a legitimate business or legal reason to do so.
Personal data may be processed for purposes including:
Where applicable, personal information is processed based on one or more lawful grounds, including:
Nuvago implements appropriate technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
Our security practices may include:
We only share personal information where necessary to provide our travel services or where required by applicable law.
Personal information may be shared with:
All third parties are expected to handle personal information responsibly and in accordance with applicable legal requirements.
As an international travel company, Nuvago Travel & Tourism may need to transfer personal information to service providers, business partners, or authorities located in countries outside your country of residence in order to provide the travel services you have requested.
Whenever international data transfers are necessary, we take reasonable steps to ensure that appropriate safeguards are implemented to protect your personal information and that such transfers are carried out in accordance with applicable data protection laws.
By requesting international travel services, you acknowledge that certain personal information may need to be shared with hotels, airlines, transportation providers, tour operators, destination management companies, government authorities, or visa processing organizations located in other countries where such disclosure is necessary to fulfill your travel arrangements.
We retain personal information only for as long as it is reasonably necessary to fulfill the purposes described in this Notice, comply with legal and regulatory obligations, resolve disputes, enforce agreements, prevent fraud, and maintain legitimate business records.
The retention period depends on factors such as:
Once personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of the information using appropriate methods, unless a longer retention period is required by law.
Subject to applicable law, you may have certain rights regarding your personal information.
These rights may include:
Requests relating to these rights may be submitted using the contact information provided below. We may request additional information to verify your identity before processing your request.
Our services are generally intended for adults responsible for making travel arrangements. When travel services involve minors, personal information relating to children is collected only where reasonably necessary to provide the requested travel services and is typically supplied by a parent, legal guardian, or authorized adult.
We do not knowingly collect personal information directly from children without appropriate authorization where required by applicable law.
Nuvago Travel & Tourism may update this Data Protection Notice from time to time to reflect changes in applicable laws, regulatory guidance, industry best practices, technological developments, or our business operations.
The most current version will always be available on our official website. Continued use of our services after updates become effective constitutes acknowledgment of the revised Notice where permitted by applicable law.
If you have any questions regarding this Data Protection Notice, wish to exercise your privacy rights, or require additional information regarding how your personal information is processed, please contact us:
We are committed to responding to privacy-related inquiries in a timely, professional, and transparent manner.
If you believe that your personal information has been processed in a manner that does not comply with applicable data protection laws, we encourage you to contact us first so that we may investigate your concerns and work toward an appropriate resolution.
Where applicable, you may also have the right to submit a complaint to the relevant data protection authority or regulatory body within your jurisdiction.
This Data Protection Notice becomes effective on the date it is published on the official Nuvago Travel & Tourism website and shall remain in effect until amended, replaced, or withdrawn by Nuvago Travel & Tourism.